HMRC introduces faster National Insurance refunds

by Aitch, posted in National Insurance

HMRC has introduced an automated payment process to speed up refunds for people who may have overpaid National Insurance contributions. The process has been in use since early summer, according to HMRC’s latest Agent Update.

HMRC will write to people it identifies as potentially having overpaid, providing details of their past employment and National Insurance contributions. Recipients should check the information carefully and confirm that it is correct or provide details of any necessary changes.

Taxpayers can respond to HMRC using the online service on GOV.UK or by completing and returning the paper form enclosed with the letter. HMRC is urging recipients not to ignore these requests, as responding will help it establish whether a refund is due.

HMRC will review the information provided and confirm the outcome. Customers can find details of the process in the guidance on applying for a National Insurance refund.

Recipients of this letter should also remain alert to potential scams. Genuine HMRC refund notifications will not ask recipients to click on links. Anyone unsure whether a letter is genuine can check it using HMRC’s online guidance.

The new process aims to help eligible taxpayers receive money owed to them more quickly, but a refund is not guaranteed until HMRC has checked all the relevant details.

Source:HM Revenue & Customs | 19-10-2026
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Aitch
I'm Aitch, the Founder and CEO of CIGMA Accounting Ltd. As a Chartered Management Accountant and as a CIMA member, I've spent more than 16 years helping businesses, entrepreneurs, landlords, and individuals with tax planning, accounting, and HMRC compliance. As a chartered accountant in London, I'm passionate about making complex tax matters easier to understand and helping clients make confident financial decisions. Over the years, I've advised start-ups, SMEs, established companies, and high-net-worth individuals across a wide range of tax and accounting matters. My expertise includes Corporation Tax, Self-Assessment, Capital Gains Tax, Inheritance Tax planning, R&D tax relief, capital allowances, international tax, and resolving complex HMRC compliance issues. Whether clients need a business accountant, tax accountant, or strategic tax advisor, my focus is always on delivering practical advice that creates long-term value. One of my specialist areas is Making Tax Digital (MTD). I've worked extensively with businesses preparing HMRC's digital reporting requirements, helping them move to cloud accounting, improve financial processes, and adopt technology that makes compliance more efficient. I regularly speak at Making Tax Digital roadshows, industry events, and educational sessions in collaboration with Zoho Books, sharing practical insights into digital accounting, tax legislation, and the future of the profession. Many business owners looking for the best accounting firm in London are not simply searching for an accountant they're looking for trusted advice, responsive support, and long-term value. That's the approach I've taken in building CIGMA Accounting. My team and I work closely with businesses across London and the UK, providing accounting services, tax advisory, bookkeeping, payroll, VAT, company accounts, and strategic tax planning tailored to each client's goals. Through this website, I share practical guidance on UK taxation, Making Tax Digital, HMRC updates, Corporation Tax, Self-Assessment, and business finance. My aim is to provide reliable, straightforward information that helps business owners understand changing regulations, reduce compliance risks, and make informed financial decisions with confidence.
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