Check when you can expect a reply from HMRC

by Aitch, posted in General

HMRC offers a helpful online tool that allows agents and taxpayers to check when they can expect a response to a query or request that they have made. The online tool is updated weekly with the latest information.

The full list of taxes the tool can currently be used for are as follows:

  • Child Benefit
  • Corporation Tax
  • Construction Industry Scheme (CIS)
  • Employers’ PAYE
  • Income Tax
  • National Insurance
  • Self-assessment
  • Tax credits
  • VAT

Agents can also check how long it will take HMRC to:

  • register you as an agent to use HMRC online services;
  • process an application for authority to act on behalf of a client; and
  • amend your agent details.

The online tool can be accessed at the following address, and you do not have to be logged in to receive an answer: https://www.tax.service.gov.uk/guidance/Check-when-you-can-expect-a-reply-from-HMRC/start/are-you-an-agent.

Source:HM Revenue & Customs | 09-11-2025
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Aitch
Aitch is the visionary founder and CEO of CIGMA Accounting Ltd, a boutique accounting and tax advisory firm with offices in Wimbledon and Farringdon, London. With over a decade of experience, Aitch has built a reputation for strategic tax planning, complex HMRC compliance resolution, and innovative AI-powered accounting workflows that help SMEs, landlords, and high-net-worth clients streamline their finances. His expertise spans corporation tax, inheritance tax planning, R&D tax credit claims, capital allowances, and international tax matters, making him a trusted advisor for clients seeking to minimise tax liabilities while staying fully compliant. Aitch is passionate about bridging traditional accounting principles with cutting-edge digital solutions, allowing businesses to operate efficiently and future-proof their financial systems. Through CIGMA, he aims to make accounting smarter, faster, and more human-centric - empowering clients to focus on growth while staying ahead of regulatory changes.
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